CRM Bitrix24 – Intelligent Sales Support for the BPSC Forterro ERP System

Bitrix24 is a modern CRM designed for the BPSC Forterro ERP system, extending traditional ERP capabilities with advanced sales, marketing, and communication tools. It supports the entire customer service cycle — from the first contact to order finalization and after-sales service.

This solution connects the worlds of production, finance, and logistics with modern customer relationship management, creating a complete ecosystem powered by automation and artificial intelligence.

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See how Bitrix24 CRM works with the BPSC ERP system in practice.

Bitrix24 CRM + BPSC ERP – a combination that increases sales efficiency

Full control over customer relationships

Sales teams gain access to a full 360° customer view, including contact history, offers, invoices, and notes. Data from the BPSC system is automatically synchronized, eliminating manual updates and ensuring the team always works with the latest customer and order information — even from a mobile phone.

All key data is stored in one place — from contact information and purchase history to notes, invoices, and sales documents.

BPSC CRM sales automation – from lead to invoice

Every stage — from lead acquisition to issuing an invoice — can be supported by automated sales processes.
The system allows you to define your own sales stages, assign tasks, set automation rules, and trigger notifications based on customer behavior or deal status.
With Bitrix24’s visual automation builder, companies can create processes perfectly tailored to their workflow — without the need for developers.

Artificial Intelligence in Bitrix24 supporting BPSC Forterro

Thanks to Bitrix24 CRM, artificial intelligence can be used within the BPSC Forterro system to analyze customer data, evaluate sales team performance, generate automatic summaries, and help teams learn from previous interactions.

AI tools for BPSC ERP can assist in creating messages, summarizing calls, classifying leads, and recommending the next steps in the sales process.

BI Reports for BPSC ERP – insights that support better decisions

Bitrix24 includes an advanced analytics module that allows users to create BI reports integrated with BPSC ERP. Managers can monitor sales targets, analyze marketing campaign effectiveness, and track offer conversion rates.

With customizable dashboards, each user can follow the metrics that matter most to their role — from sales performance and customer satisfaction to profitability of ongoing activities. Managers gain access to aggregated, real-time sales indicators.

Why implement Bitrix24 CRM?

Bitrix24 for the BPSC Forterro system is far more than a traditional CRM.

It is a comprehensive business platform capable of automating and optimizing processes across many areas — from marketing, customer service, and project management to internal communication and team collaboration.

Key features of the system:
• Attractive pricing plans (starting from approx. 5 PLN per user per month)
• Numerous automation tools and AI-powered functionalities
• Availability in cloud and on-premise versions
• Flexible expansion and integration options through API
• A rich ecosystem of apps available in Bitrix24.Market
• A modern, intuitive user interface

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