IQmailPilot – AI-Powered Email Assistant

IQmailPilot is an advanced AI email assistant that reads and understands incoming messages and automatically transforms them into concrete operational actions.
Using AI in CRM, it supports not only sales processes but also post-sales service, project management, logistics, customer support, and administration.

Instead of manually sorting and forwarding correspondence, IQmailPilot uses email inbound processing to assign messages to the right people, generate tasks, send notifications, and trigger workflows in ERP, Bitrix24 CRM with AI features, or project management tools.

IQmailPilot – Intelligent AI Email Automation in Sales

Through AI-powered email analysis, the assistant automatically recognizes message types (e.g., order, complaint, quotation request) and translates them into operational actions – without involving a salesperson.


Automatic Order Processing from Emails – The system reads order details, identifies products, and creates a Deal in the sales CRM. Integrated with ERP, it can check stock levels, generate warehouse documents, and initiate order fulfillment.

Automatic Order Processing from Emails

The system reads order details, identifies products, and creates a Deal in the sales CRM. Integrated with ERP, it can check stock levels, generate warehouse documents, and initiate order fulfillment.

Automated Handling of Sales Messages

Monitors sales inboxes, proposes ready-to-send responses using an AI email writer or AI email generator, sends alerts with summaries, and automatically creates tasks with responsible assignees for actionable messages (e.g., complaints, inquiries).

IQmailPilot – AI in Email Management & Operational Process Optimization

With automatic email inbound processing, IQmailPilot speeds up information flow, removes the need for manual forwarding, and ensures every request reaches the right person or system.

🔹Automatic Task Creation from Emails


Complaints, service requests, technical questions, and project updates are instantly converted into operational tasks with descriptions and ownership assigned.

🔹Message Prioritization & Notifications 

Recognizes high-priority emails, sends instant notifications with summaries, reducing reaction time for service, admin, or logistics teams.

🔹Integration with Project Systems & ERP 

 Can update project statuses, push data into ERP, or trigger logistics processes based on email content.

🔹Service & Post-Sales Support 

Automatically categorizes customer or partner messages and routes them to the correct department (CRM helpdesk, quality control, technical service).

🔹Absence Management Integration 

If the assigned contact is unavailable, the AI CRM bot sends an automatic response with an alternative contact, ensuring AI-powered customer service continuity.

Main Business Benefits

✅ Automation Across the Entire Company 

From sales to post-sales, administration, and logistics, IQmailPilot eliminates the need for manual email handling.

Faster Information Flow 

Every message reaches the right person or system instantly, improving customer service automation and task execution.

✅ Reduced Errors & Missed Requests 

AI categorization and registration minimize the risk of lost or misrouted information.

✅ Higher Team Efficiency 

Less time on inbox management means more time for strategic tasks and core projects.

✅ Better Organization & Process Control 

All actions triggered by emails are logged in the CRM, giving managers full visibility.

IQmailPilot is a smart AI CRM tool that supports every department – from CRM for sales to service, logistics, administration, and project delivery.
It turns incoming emails into structured, trackable business processes, boosting efficiency, speed, and service quality.

Install IQmailPilot 

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Apliakcja do efektywnego zarządzania czasem w Twojej firmie, zintegorwana z CRM Bitrix24.
System zarządzania zgłoszeniami serwisowymi, zintegrowany z CRM Bitrix24.
Aplikacja do zarządzania umowami serwisowymi i parametrami SLA zintegrowana z IQ.desk.
Portal klienta do zarządzania zgłoszeniami serwisowymi
obsługiwanymi w systemie IQ.desk.
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