IQmailPilot – AI-Powered Email Assistant
IQmailPilot is an advanced AI email assistant that reads and understands incoming messages and automatically transforms them into concrete operational actions.
Using AI in CRM, it supports not only sales processes but also post-sales service, project management, logistics, customer support, and administration.
Instead of manually sorting and forwarding correspondence, IQmailPilot uses email inbound processing to assign messages to the right people, generate tasks, send notifications, and trigger workflows in ERP, Bitrix24 CRM with AI features, or project management tools.
IQmailPilot – Intelligent AI Email Automation in Sales
Through AI-powered email analysis, the assistant automatically recognizes message types (e.g., order, complaint, quotation request) and translates them into operational actions – without involving a salesperson.
Automatic Order Processing from Emails – The system reads order details, identifies products, and creates a Deal in the sales CRM. Integrated with ERP, it can check stock levels, generate warehouse documents, and initiate order fulfillment.


IQmailPilot – AI in Email Management & Operational Process Optimization
With automatic email inbound processing, IQmailPilot speeds up information flow, removes the need for manual forwarding, and ensures every request reaches the right person or system.
Complaints, service requests, technical questions, and project updates are instantly converted into operational tasks with descriptions and ownership assigned.
🔹Message Prioritization & Notifications
Recognizes high-priority emails, sends instant notifications with summaries, reducing reaction time for service, admin, or logistics teams.
🔹Integration with Project Systems & ERP
Can update project statuses, push data into ERP, or trigger logistics processes based on email content.
🔹Service & Post-Sales Support
Automatically categorizes customer or partner messages and routes them to the correct department (CRM helpdesk, quality control, technical service).
🔹Absence Management Integration
If the assigned contact is unavailable, the AI CRM bot sends an automatic response with an alternative contact, ensuring AI-powered customer service continuity.

Main Business Benefits
From sales to post-sales, administration, and logistics, IQmailPilot eliminates the need for manual email handling.
✅ Faster Information Flow
Every message reaches the right person or system instantly, improving customer service automation and task execution.
✅ Reduced Errors & Missed Requests
AI categorization and registration minimize the risk of lost or misrouted information.
✅ Higher Team Efficiency
Less time on inbox management means more time for strategic tasks and core projects.
✅ Better Organization & Process Control
All actions triggered by emails are logged in the CRM, giving managers full visibility.
IQmailPilot is a smart AI CRM tool that supports every department – from CRM for sales to service, logistics, administration, and project delivery.
It turns incoming emails into structured, trackable business processes, boosting efficiency, speed, and service quality.
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