Email
Change the mess into order - use a transparent and centralized
IQ.desk ticketing system for handling high volume of incoming emails. IQ.desk
Automation and communication
Messages sent by your customers to a dedicated e-mail address will be automatically converted into support tickets and will be visible in the IQ.desk application, where they can be easily monitored and processed.
Benefits
- Automatic customer assignment based on the CRM database
- Possibility to communication with the client directly in the ticket
- Automatic notification when customer sends new messages related to his ticket.
- Greater control over received and processed requests. Więcej
- Saving the time needed to handle the ticket - use automation to work more effectively on the notification. Więcej
