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Bitrix24 - centrum zarządzania Opieką Domową

Współczesny rynek opieki domowej wymaga nowoczesnych rozwiązań technologicznych. IQ.CareAssist, jest odpowiedzią na te potrzeby, dostarczając kompleksowe narzędzia do zarządzania opiekunami i procesami HR. Aplikacja umożliwia automatyzację wielu aspektów zarządzania, od rekrutacji, przez dobór opiekuna, aż po obsługę formalną i nadzór nad terminami realizacji zleceń. Wspierając zarówno dział rekrutacji, jak i handlowy, IQ.CareAssist zwiększa efektywność i konkurencyjność przedsiębiorstw w branży opieki domowej.


In an era where digitalization and automation are becoming the norm, the elderly and disability care sector faces the challenge of adapting to new realities. Clients expect top-quality service, caregivers need tools to manage their schedules efficiently, and companies are searching for ways to optimize their management processes. Every element — from caregiver recruitment to client service — must be precise, efficient, and fast.
In this rapidly changing environment, we present a solution designed specifically for the home care industry — powered by the Bitrix24 system combined with custom INOQ functionalities.

How It Works

Excellent organization and full control
Cooperation with caregivers, managing their working hours, or handling contracts — all these processes require precision and smooth coordination.
The system gives you full control, enabling effective management from the moment you acquire a caregiver, through selecting the right client, to handling formalities and monitoring order completion deadlines.

Automation for higher service quality
Human errors happen. But what if we could minimize them?
Our application increases operational precision through process automation, reducing the risk of mistakes. The final result? Satisfied clients and a stronger reputation for your company.

Modern recruitment at your fingertips
Acquiring the right caregivers is key to success in the home care industry. This process becomes easier and more automated thanks to our application, supporting the recruitment department in managing the candidate database and matching caregivers to client needs.

Modern client acquisition
Automation of sales processes is another advantage — making the acquisition of new clients more effective and structured.

Comprehensive formal administration
Do you know how much time you can save by automating processes related to contracts and insurance?
Bitrix24 ensures that your business becomes significantly more efficient.

Cost optimization with intelligent solutions
Imagine a system that automatically calculates monthly caregiver employment costs. With Bitrix24, this becomes a reality.

Constant oversight of schedules
Thanks to automatic notifications, you will always stay up to date with caregiver schedules and task timelines.

Tailored to your needs
Every company is different — and our team understands that.
That’s why we offer the ability to customize the system to your specific needs and expand it with new functionalities.

Boost client satisfaction
Bitrix24 not only optimizes your internal processes but most importantly ensures comfort and satisfaction for your clients by providing top-quality services.

Advanced Invoice Automation (Invoices Module)
The Invoices Module is an advanced tool that automates the billing process for home care services. It generates invoices based on precise data recorded in the system, where each item corresponds to both predictable and variable events.

Flexibility and adaptability
The module adapts to various scenarios — from standard arrival and departure dates to exceptional situations such as contract termination or unforeseen events.

Monthly settlements
The module uses trip-related data assigned to a specific billing month, making cost allocation and calculations easier and more accurate.

Multiple types of payment documents
The module allows you to create different types of payment documents, including pro forma invoices and standard invoices. The system automatically accounts for differences between them, ensuring accuracy and consistency.


A detailed sample invoice configuration includes:
• Care Services: calculated based on trip dates and individually set care rates.
• Additional Care Services: including holidays, transportation, and other non-standard situations — all calculated automatically.
• Contract Terminations: flexible adjustments for situations where the client cancels or terminates the contract.
• Client Death: dedicated procedures enabling quick and accurate recalculation.
• Individual Arrangements: the option to manually enter or modify data for special cases requiring custom invoice items.


Intuitive and user-friendly
The Invoices Module is designed to streamline the billing process within Bitrix24, offering full transparency and control over all settlement operations.


The modern market brings new challenges — but with Bitrix24, you are prepared.

With our solution, you will lead your company into a new era of home care, meeting the needs of clients, caregivers, and your business.

Key benefits include:
• Precision and efficiency: Automated processes ensure nothing is overlooked and minimize the risk of errors.
• Time savings: Automation significantly accelerates the workflow across the entire organization.
• Customizable setup: The system can be tailored to each client’s unique needs and expanded with additional features.
• Increased competitiveness: Better organization and management boost your advantage on the market.
• Customer satisfaction: Reliable timelines and attention to detail translate into higher client satisfaction.

Don’t let caregiver management in the home care model become complicated.
Use the power of Bitrix24 and become a leader in the home care industry.

Contact us today to learn more about how our solution can optimize your business processes!

Book a free consultation

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